Q: Why did Brightcove change its plans on hosting PLAY 2020?
A: The safety of our customers, partners, employees, and community is of utmost importance to us, and due to the global COVID-19 pandemic, the PLAY event will not have a physical component at the Boston Encore this year. Instead, we will evolve and launch PLAY TV, an innovative, over-the-top streaming experience with the most, must-watch content focused on video.
Q: How do I cancel my registration?
A: You can either cancel your registration and be refunded or you can defer your registration to the PLAY 2021 event. Please contact email@example.com to confirm how you would like to proceed by March 25, 2020. After that date, if we have not received a response we will automatically refund the registration fees.
Q: How do I cancel my hotel room reservation at the Encore?
A: All hotel reservations made in the group room block have been automatically canceled. Any deposits will be fully refunded.
Q: Will PLAY be moving any content to an online platform?
A: The PLAY 2020 event will evolve to PLAY TV, an innovative, over the top streaming experience with the most, must-watch content focused on video. This new video experience will showcase Brightcove technology, industry-leading thought leaders, and inspiring keynote speakers. Launching in May, viewers will be able to stream the content globally, on mobile devices, and the web.
Q: How do I register for PLAY TV?
A: You can sign up here.
Q: Is there a cost to participate in PLAY TV?
A: No, the PLAY TV app experience and content is free.
Q: I’m a speaker for PLAY 2020, what happens now?
A: We would still like you to participate in PLAY TV. If you are a customer speaker please contact firstname.lastname@example.org; if you are an industry speaker or employee speaker please contact email@example.com.
Q: I’m a sponsor for PLAY 2020, what happens now?
A: Please contact firstname.lastname@example.org to discuss sponsorship options.
Q: Are there plans to host an in person PLAY 2021 event?
A: Yes, we plan to resume the on-site component of PLAY in 2021.
Q: Who can I contact for questions not covered on this list?
A: Please contact email@example.com for any other questions.